Shipping & Delivery

Shipping Rates:

Delivery times:

Average delivery times are usually within 1-3 business days. Rural/remote suburbs, can take up to 5-10 business days from the day of purchase.

Express Post:

Average delivery times are usually same day to next day business if you are within Australia’s Post Express Network. If you live in a Rural/remote suburb, delivery can take up to 3-5 business days from the day of purchase.

Transport/Courier providers

To ensure you receive your order as fast as possible Powerhouse Supplements uses multiple transport Companies.

Receiving your packages

For your security purposes, a signature is required upon receipt of goods. Therefore, delivery should be to an address where someone is available to receive and sign for the goods during business hours.

In the event no one is available to receive delivery, a card shall be left advising the package is collectable at the nearest Courier or Australia Post.

Should you wish for deliveries to be left without signature (i.e. front door etc). This should be noted on your order comments and we shall be pleased to oblige on small orders.

POWERHOUSE SUPPLEMENTS shall accept NO RESPONSIBILITY for any lost or missing deliveries in this situation. All large value orders which are generally over $200 for security reasons do require a signature.

Tracking your order:

Should you wish to track the status of your shipment, simply click on the tracking number issued to you on the confirmation email upon your purchase or log on to your ‘My Account’ with Powerhouse Supplements.

Should you need further assistance or would like Powerhouse supplements to track the order on your behalf please do not hesitate to contact us.


To contact us please click here or call us on (02) 9756 3696