Coronavirus (COVID-19)

Coronavirus (COVID-19)

Wed 18th March 2020 Dear Valued Customers, RE: Coronavirus (COVID-19) As we continue to navigate through the unprecedented challenges posed by Coronavirus (COVID-19), we wanted to let you know we are committed to supporting you. At our heart, we are a family and community based brand, and therefore our greatest priority at this time is the health and safety of our team members and you, our customers. Our number one passion is fitness and helping all our customers achieve their fitness goals – as such we are committed to continuing to provide you with an amazing customer experience, whilst managing the situation with the advice of the Australian Government to minimise the spread of the virus. These measures include:
  • Increased cleaning and sanitisation of our stores, with a focus on all surface touch points
  • Providing additional hand sanitisers for customers and staff to ensure best hygiene practises
  • All staff are required to declare their health status and if unwell are required to say at home until they have been cleared.
  • Staff and customers are asked to follow the government's social distancing guidelines

We also understand that shopping from the comfort of your home could be your preferred choice right now, so we are offering free shipping on all online orders and phone orders. Our amazing customer service team is available and ready to help you with any products queries or shopping advice you may need. You can get in touch with us by emailing:orders@powerhousesupplements.com.au or phone us at any of our stores: Caringbah: 02 9540 1576 Gregory Hills: 02 4631 0117 Wetherill Park: 02 9756 3696. Furthermore, in this time of social distancing, we also invite you to stay connected and follow us on social media, we will aim to offer you that same Powerhouse Supplements vibe you get instore and of course all the information, knowledge and motivation you need to achieve your fitness goals. As a community, it is important we stay connected and stay together. please take care, stay safe and thank you for your continued support.

Yours truly,

 

Carlos Dott

Managing Director

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